tag:blogger.com,1999:blog-7753030988020385788.post4584010927063146164..comments2014-07-25T11:58:52.923-07:00Comments on my odyssey: Telemarketing WoesPeterhttp://www.blogger.com/profile/14934733484805652927noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-7753030988020385788.post-10198076842677990712012-08-10T05:43:56.717-07:002012-08-10T05:43:56.717-07:00Yes I can understand the dominance factor, but par...Yes I can understand the dominance factor, but part of that I think is a person's passiveness in not asserting themselves to be more involved or gain a knowledge or understanding of their finances or other areas. They allow the excuse of "my girlfriend looks after my money, I have no say in it" to be the reason why they don't know. That being said, I think that the two are connected in today's culture and unfortunately it tends to be the man is passive and the woman is dominate. <br />I trust that this won't be the case for you in the future! :)Anonymoushttps://www.blogger.com/profile/01347237590091038063noreply@blogger.comtag:blogger.com,1999:blog-7753030988020385788.post-8857115995876151822012-08-08T21:22:04.529-07:002012-08-08T21:22:04.529-07:00Thanks for the comment!
I think "incompetenc...Thanks for the comment!<br /><br />I think "incompetence" was too strong and too poor a word to use. Ignorance was more the word I was thinking of, but I think you're absolutely right that this must be coupled with understanding and compassion. <br /><br />The loss of a loved one is never easy, especially for those who has lost someone after fifty or so years of marriage; it really is like a part of you has died. It is important for the marketer to remain empathetic, considering that the widow(er) is still battling through any stage of grief. Even a reminder ("oh, he/she took care of that") can evoke a sad memory, and of course it is up to the marketer to practice emotional intelligence. <br /><br />The idea behind the 'decisions' is that while roles between genders are complemented, they are not to be dominated. It's fine if a wife takes on the role of cooking and cleaning and finances; but if a man is unable to feed himself, clothe himself, or pay bills for himself when the wife is away (even if for a weekend) then that is a problem. I know of an incident where a man's reply was, "oh my girlfriend looks after my money, I have no say in it." It is this form of dominance I'm referring to.Peterhttps://www.blogger.com/profile/14934733484805652927noreply@blogger.comtag:blogger.com,1999:blog-7753030988020385788.post-50840360525609627202012-08-08T05:20:33.302-07:002012-08-08T05:20:33.302-07:00This blog is good and points out many issues that ...This blog is good and points out many issues that play out in a normal telemarketing call. I have also done telemarketing while at Carleton and have experienced at least one of these things more than once.<br /><br />The problem I have with what you said though was with point #3, specifically: "With respect to the widows and widowers, informational incompetence could have been avoided if their partner filled them in with the little day-to-day things." - You cannot fault widows or widowers for not knowing certain pieces of information, such as making financial decisions. The people you are calling who are widows and widowers grew up in a different time where generally the men made the financial decisions for the household and the women took care of more of the practical side (i.e. cooking, cleaning, laundry). I have known widowers who have to learn how to do laundry have their wife of 50 years dies, do you also think that this is incompetence on their part? I realize today that a man can do everything a woman can and vise versa, but you can't apply that to people who are 60+ your senior. It was a different time. I think that a little understanding and compassion on the part of the telemarketer could go a long way in that situation, instead of discrediting it and calling it a pet peeve.Anonymoushttps://www.blogger.com/profile/01347237590091038063noreply@blogger.com